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BEE Performance Assesment

BEE Performance Assessment is an assessment tool that gives insight into the day to day experience delivered by your team. We send our assessment agents to interact with your team as if they were a real customer, whether over the phone or in person.

Through our online platform, we then provide you with tangible assessment results upon which you can base your future training needs, as well as monitor the progress of team members who have already received training.

The criteria for Performance Assessment are always established based on your internal standard operational procedures.